The room is super good as Mandarin stands, the location is excellent with walking distance to most places while besides the park it's even more peaceful to have a good rest after a day city walk. The bellman, reception and the concierge are all super nice and helpful.
Maggie
octobre 2023
100% everything
Robert
novembre 2023
Everything- but a special mention does to the service which was exceptional. Alejandro was great, we felt really looked after. The concierge team made the impossible happen by getting us a booking in a restaurant that was fully booked. Nothing was too big or small a task for them. Will be back, best hotel in Madrid for sure. Amazing almond cake- don’t miss it!
Eshika
mai 2025
The staff went above and beyond to make our stay for my wife’s birthday memorable.
Anthony
janvier 2024
The Mandarin Oriental Ritz in Madrid surpasses all expectations. The stay was simply magical. The historical architecture of the building, combined with modern luxury, creates an irresistible aura. The staff goes beyond mere hospitality – they create a sense of belonging. The culinary delights are a symphony for the taste buds, and each room is an oasis of tranquility and elegance. The service is not only professional but also infused with a personal touch that makes all the difference. My stay at the Mandarin Oriental Ritz was more than a hotel visit, it was a journey into the world of refined hospitality and unforgettable experiences. This place is not just recommended, it remains etched as an unforgettable memory.
Sara
février 2024
Excellent location and very good facilities but what really was exceptional and unmatched is the attention to details from the staff. Big thanks to Javi and the concierge team (the best I have experienced in all my travels).
Mohanad
février 2025
Room service. Pool. Main restaurant. Door service.
Larkman
mars 2024
Breakfast excellent - great choices.
Philip
septembre 2024
Stayed at Suite Prado.. one of the best experiences in Madrid ever. The hotel and the staff is just fantastic . Definitely coming back and recommending it to everyone
Kristina
avril 2025
Evertyhting was almost perfect, corresponding to expectations from Mandarin
Askanaz
janvier 2024
Réservations :
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